Assessment Brief:
Principles of Developing, Managing and Leading Individuals and Teams to Achieve Success
Assessment Tasks & Word Count
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Assessment Task
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Learning outcomes covered by assessment method
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Assessment criteria
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Guideline word count
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1
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Write a report entitled:
Approaches to developing, managing
and leading teams
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LO1 Understand approaches to developing, managing and leading teams
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1.1 Evaluate the use of theoretical models for developing, managing and leading teams
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Approx. 1750 words
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1.2 Discuss practical approaches for effective team management and leadership
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1.3 Analyse strategies for managing team leaders
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1.4 Develop approaches to respond to the challenges of managing and leading multiple and remote teams
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2
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Write a report entitled:
Approaches to achieving a balance of skills and experience in a team
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LO2 Understand approaches to achieving a balance of skills and experience in teams
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2.1 Evaluate techniques for assessing current and future team capabilities and requirements
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Approx. 1250 words
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2.2 Analyse a process for recruiting team members
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2.3 Assess the factors which impact on the selection of learning and development activities for individuals and teams
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2.4 Examine the use of coaching and mentoring models to support team development
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3a
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Write an account which discusses methods that can be used to monitor and manage individual and team performance.
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LO3 Know techniques for leading individuals and teams to achieve success
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3.1 Discuss methods used to monitor and manage individual and team performance
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Approx. 350 words
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3b
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Write an account which outlines the approaches and techniques that can be used to lead individuals and teams to success.
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3.2 Evaluate good practice for enabling and supporting high performing teams
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Approx. 650 words
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3.3 Analyse motivational techniques used to create high performing teams
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Approaches to developing, managing and leading teams
Understanding approaches to developing, managing and leading teams is an essential management skill. Managers must have a thorough understanding of theoretical models for developing, managing and leading teams to be effective in their role. This needs to be complimented by the ability to practically apply theoretical approaches in the workplace, specifically when managing team leaders and multiple and remote teams.
TASK 1
You are required to write a report entitled ‘The approaches to developing, managing and leading teams’.
To complete the report you are required to:
i. Evaluate the use of a minimum of TWO (2) theoretical models for developing, managing and leading teams (AC1.1)
ii. Discuss practical approaches for effective team management and leadership (AC1.2)
iii. Analyse strategies for managing team leaders (AC1.3)
iv. Develop approaches to respond to the challenges of managing and leading multiple and remote teams (AC1.4)
Approaches to achieving a balance of skills and experience in teams
Organisational success is realised when teams achieve their objectives. This assessment task has been written to enable managers to evidence their understanding of how to evaluate team capabilities, the recruitment processes for achieving a balanced team, and the learning and development activities (including coaching and mentoring) which support team success.
SCENARIO
You have been asked to manage a new department responsible for human resources and payroll. This function had previously been outsourced to another organisation.
A number of team members have been recruited from within the organisation to fulfil administrative and team leader roles, however, the team is not yet at full capacity.
One of your first tasks is to assess the current and future capabilities of the team to identify vacancies for qualified staff.
You then need to ensure team members are equipped with the knowledge and skills to work effectively in the department.
You have been given approval from the senior management team to recruit team members, as well as a budget for targeted learning and development activities (including coaching and mentoring) to support the team to achieve its goals.
TASK 2
Basing your response on the scenario given above or an organisation you know well or have researched, write a report entitled ‘Approaches to achieving a balance of skills and experience in a team’.
To complete the report you are required to:
i. Evaluate techniques that can be used for assessing current and future capabilities and requirements of a team (AC2.1)
ii. Analyse a process for recruiting team members (AC2.2)
iii. Assess the factors which will impact on the learning and development activities selected for individuals and teams (AC2.3)
iv. Examine the use of coaching and mentoring models to support team development (AC2.4)
Techniques for leading individuals and teams to achieve success
The ability to develop a high performing team is an aspiration that can be achieved if the foundation for monitoring and managing individual and team performance is in place.
This assessment task will enable managers to discuss methods for monitoring and managing team performance and evidence how good practice approaches and motivational techniques can be used to optimise team performance.
TASK 3a
From the list shown below, write an account discussing THREE (3) methods that can be used for monitoring and managing individual and team performance (AC3.1).
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HR systems and processes
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Internal and external quality standards
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Audit
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Customer feedback, opinions and reviews
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SMART objectives
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Key performance indicators (KPIs)
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Scorecards (e.g. Balanced Scorecard, Kaplan and Norton, 1992)
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Error rates
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Output
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Benchmarks and targets
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Service level agreements (SLAs)
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Speed of response
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Structured performance reviews
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180o/360 o feedback
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Disciplinary procedures
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TASK 3b
Using examples, write an account on the approaches and techniques that can be used to lead individuals and teams to success. To complete the account:
i. Evaluate good practice approaches which can be used for enabling and supporting high performing teams (AC3.2)
ii. Analyse motivational techniques that can be used to create high performing teams (AC3.3)
