CIPD_5CO02_22_01

  
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5CO02 Evidence-based practice 

Assessment ID / CIPD_5CO02_22_01

Level 5 Associate Diploma in
♦ People Management
♦ Organisational Learning and Development

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This unit assignment addresses the significance of capturing robust quantitative and qualitative evidence to inform meaningful insight to influence critical thinking. It focuses on analysing evidence through an ethical lens to improve decision-making and how measuring the impact of people practice is essential in creating value.

Scenario
Your company is planning its forthcoming annual development event and the topic that the people practice team will be showcasing is evidence-based practice. In readiness for this event your manager has asked you to complete two tasks.

Task One – Report
Your first task is to write a report which provides the audience with an understanding of what evidence-based practice is and the strategies that can be taken for effective critical thinking and decision-making, you must ensure that you:

  • Provide evaluation of the concept of evidence-based practice and assess how evidence-based practice approaches can be used to provide insight in supporting sound decision-making and judgments for people practitioners across a range of people practices and organisational issues. (AC 1.1)
  • Provide evaluation of one appropriate analysis tool and one method that might be applied by organisations to recognise and diagnose current and future issues, challenges, and opportunities. (AC 1.2)
  • Explain the main principles of critical thinking and describe how these might apply to individual and work colleagues’ ideas to assist objective and rationale debate. (AC 1.3)
  • Explain a range of decision-making processes that can be applied to ensure that effective outcomes are achieved. (AC 1.4)
  • Assess a range of different ethical theories and perspectives and explain how understanding of these can be used to inform and influence moral decision-making. (AC 1.5)
  • Appraise different ways and approaches organisations can take to measure financial and non-financial performance. (AC 3.1)
  • Explain how people practices add value in an organisation and identify a range of methods that might be used to measure the impact of a range of people practices (AC 3.2

You should relate to academic concepts, theories and professional practice throughout your report to ensure that your work is critical and informed by using key academic texts, articles and relevant publications. All cited references used should be correctly acknowledged and presented in full in a bibliography at the end of your report.

Task Two – Quantitative and qualitative analysis review
By way of exemplifying the importance of decision-making strategies and how these can be used by people practitioners to solve people practice issues, your manager wants you to illustrate to the audience how the people professional department interprets different types of data to inform sound decision making.  Completion of these two activities will address the following:

  • With reference to a people practice issue, interpret analytical data using appropriate analysis tools and methods. (AC 2.1)
  • Present the findings for stakeholders from people practice activities and initiatives. (AC 2.2)
  • Make justified recommendations based on evaluation of the benefits, risks and financial implications of potential solutions. (AC 2.3)


Presented below are two sets of data. Firstly, review the absence data that is presented in Table 1 and provide analysis of it to show:
a) trends across departments
b) absence by type
c) absence by gender
d) total days lost through absence
e) annual total costs through absence based on a 37-hour working week.

Present your finding using appropriate diagrammatical forms and make justifiable recommendations based on your evaluations.

Table 1 – Absence data

2021-22
Start Date

2021-22
End Date

Days lost

Absence reason

Organisation unit

Position

Gender

Hourly rate

01/06/2021

02/06/2021

2

Injury Outside Work

Production

Supervisor

Male

£17.50

14/07/2021

14/07/2021

1

Headache/Migraine

Production

Line manager

Female

£20.00

20/10/2021

20/10/2021

1

Cold/Flu

Production

Operative

Female

£14.20

26/11/2021

26/11/2021

1

Operation/Post Operative

Production

Operative

Male

£14.20

06/12/2021

03/01/2022

21

Operation/Post Operative

Production

Operative

Female

£14.20

22/12/2021

03/01/2022

9

COVID - 19 Symptoms

Production

Operative

Female

£14.20

22/12/2021

22/12/2021

1

Vomiting/Diarrhoea

Production

Technician

Male

£18.20

31/01/2022

09/02/2022

8

Stress/Anxiety Personal

Production

Technician

Male

£18.20

11/02/2022

18/03/2022

26

Stress/Anxiety Personal

Production

Technician

Male

£18.20

10/03/2022

10/03/2022

1

Headache/Migraine

Production

Technician

Female

£16.50

11/10/2021

12/10/2021

2

Cold/Flu

Research and Design

CAD Lead

Female

£26.00

19/10/2021

20/10/2021

2

Cold/Flu

Research and Design

Design Team Leader

Male

£52.00

13/12/2021

14/12/2021

2

Cold/Flu

Research and Design

Design Team Leader

Female

£52.00

17/12/2021

22/12/2021

4

COVID - 19 Symptoms

Research and Design

Design technician

Male

£30.00

10/09/2021

13/09/2021

2

Vomiting/Diarrhoea

Research and Design

Design technician

Female

£30.00

15/09/2021

20/09/2021

4

Vomiting/Diarrhoea

Research and Design

Design technician

Female

£30.00

08/10/2021

08/10/2021

1

Concussion

Research and Design

Design technician

Male

£30.00

20/12/2021

21/12/2021

2

Vomiting/Diarrhoea

Administration

Administration manager

Female

£28.00

12/01/2022

14/01/2022

3

Vomiting/Diarrhoea

Administration

Administrator

Female

£12.50

28/02/2022

01/03/2022

2

Infection

Administration

Administration Officer

Female

£14.50

17/03/2022

17/03/2022

1

Gynaecological

Administration

Administrator

Female

£12.50

21/03/2022

25/03/2022

5

Stomach/Gastro

Administration

Administration Officer

Female

£14.50

31/08/2021

01/09/2021

2

Cold/Flu

Administration

Administrator

Male

£12.50

13/09/2021

17/09/2021

5

COVID - 19 Symptoms

Administration

Administrator

Female

£12.50

18/10/2021

18/10/2021

1

COVID - 19 Symptoms

Customer Experience

Customer Experience Manager

Female

£18.00

22/11/2021

07/01/2022

35

Private and Confidential

Customer Experience

Customer Experience Administrator

Female

£10.50

25/11/2021

26/11/2021

2

Headache/Migraine

Customer Experience

Customer Experience Officer

Male

£10.50

29/11/2021

29/11/2021

1

Stomach/Gastro

Customer Experience

Customer Experience Officer

Female

£10.50

Contd...

06/12/2021

06/12/2021

1

Cold/Flu

Customer Experience

Customer Experience Apprentice

Female

£10.50

06/12/2021

06/12/2021

1

Virus

Customer Experience

Customer Experience Administrator

Female

£10.50

13/12/2021

13/12/2021

1

COVID - 19 Symptoms

Customer Experience

Customer Experience Officer

Female

£10.50

10/01/2022

10/01/2022

1

COVID - 19 Symptoms

Customer Experience

Customer Experience Officer

Female

£10.50

18/01/2022

23/01/2022

4

COVID - 19 Symptoms

Customer Experience

Customer Experience Officer

Female

£10.50

25/03/2022

25/03/2022

1

Injury Outside Work

Customer Experience

Customer Experience Officer

Female

£10.50

31/03/2022

31/03/2022

1

Stress/Anxiety Work Related

Customer Experience

Customer Experience Officer

Male

£10.50

01/04/2021

03/05/2021

23

Depression

Finance

Finance Manager

Male

£16.00

01/04/2021

02/04/2021

2

Muscular

Finance

Finance Admin Assistant

Male

£10.00

05/04/2021

05/04/2021

1

Muscular

Finance

Finance Assistant

Male

£10.00

08/04/2021

15/04/2021

6

Genitourinary

Finance

Finance Assistant

Male

£10.00

13/04/2021

15/04/2021

3

Stomach/Gastro

Finance

Finance Assistant

Male

£10.00

21/04/2021

21/04/2021

1

Stomach/Gastro

Finance

Finance Assistant

Male

£10.00

Contd...

18/10/2021

29/10/2021

10

COVID - 19 Symptoms

Logistics

Warehouse Operations

Female

£9.75

01/11/2021

02/11/2021

2

Cold/Flu

Logistics

Warehouse Operations

Male

£9.75

03/11/2021

05/11/2021

3

Genitourinary

Delivery

Delivery driver

Male

£9.50

08/11/2021

19/11/2021

10

Depression

Delivery

Delivery driver

Male

£9.50

08/11/2021

10/11/2021

3

COVID - 19 Symptoms

Delivery

Delivery driver

Male

£9.50

30/11/2021

10/12/2021

9

COVID - 19 Symptoms

Delivery

Delivery driver

Male

£9.50

30/11/2021

01/12/2021

2

Headache/Migraine

Delivery

Delivery driver

Male

£9.50

02/12/2021

15/12/2021

10

Infection

Delivery

Delivery driver

Male

£9.50

09/12/2021

09/12/2021

1

Injury Outside Work

Delivery

Delivery supervisor

Male

£11.50

13/12/2021

14/12/2021

2

Cold/Flu

Delivery

Delivery driver

Male

£9.50

21/12/2021

21/12/2021

1

Headache/Migraine

H&S

Environmental Lead

Male

£14.00

10/01/2022

18/01/2022

7

COVID - 19 Symptoms

Health and Safety

Environmental Operative

Male

£12.00

17/01/2022

31/03/2022

54

Cardiovascular

Health and Safety

Environmental Operative

Male

£12.00

18/01/2022

24/01/2022

5

Stress/Anxiety Personal

Health and Safety

Environmental Lead

Male

£12.00

19/01/2022

31/01/2022

9

Hernia

Human Resources

HR Officer

Female

£14.00

19/01/2022

19/01/2022

1

Ear/Nose/Throat (ENT)

Human Resources

HR Assistant

Female

£12.00

02/02/2022

09/02/2022

6

COVID - 19 Symptoms

Human Resources

HR Assistant

Male

£12.00

03/02/2022

03/02/2022

1

Operation/Post Operative

Strategy and innovation

Senior manager

Male

£35.00


Table 2
gives the rating feedback scores from employees that work for manager A. Provide scrutiny of the applied scores and present written commentary on any themes or patterns that might be occurring and present recommendations based on your findings.

Table 2 – Feedback scores 

 

1

2

3

4

5

Manager A

 

 

 

 

 

The ratings show represent statements on a scale of 1-5 where:
1 = fully agree, 2 = agree, 3 = not sure, 4 = disagree, 5 = strongly disagree

Feedback from 42 employees

Treats me with respect.

29

5

6

2

0

Supports my work life balance

12

8

3

5

14

Sets me clear work objectives

4

6

1

9

22

Is supportive of my development

7

7

7

8

13

Is skilled at resolving conflict

1

2

1

6

32

Sets me clear work targets

37

1

4

0

0

Recognises when I do a good job

28

7

5

2

0

Provides me with supportive advice

4

4

11

16

7

Applies policies in a fair consistent manner

6

0

0

6

30

Is open to my suggestions

0

0

0

0

42

Communicates clearly

31

5

6

0

0

Rewards me when I work over and above

4

10

7

13

8

Enables me to put forward my views

2

0

0

0

40

Allows me to agree my work objectives

0

0

1

22

19

Your evidence must consist of:
▪      Task One. – Report (2900 words)
▪      Task Two. – Quantitative and qualitative analysis review (1000 words)
Refer to CIPD word count policy


Assessment Criteria Evidence Checklist
You may find the following checklist helpful to make sure that you have included the required evidence to meet the task. This is not a mandatory requirement as long as it is clear in your submission where the assessment criteria have been met.

Task 1 – Report
Assessment criteria                                                                             Evidenced Y/N                                 Evidence reference

1.1 Evaluate of the concept of evidence- based practice including how it can be applied to decision-making in people practice.

 

 

1.2 Evaluate a range of analysis tools and methods including how they can be applied to diagnose organisational issues, challenges and opportunities.

 

 

1.3 Explain the principles of critical thinking including how you apply these to your own and others’ ideas.

 

 

1.4 Explain a range of decision-making processes.

 

 

1.5 Assess how different ethical perspectives can influence decision- making.

 

 

3.1 Appraise different ways organisations measure financial and non-financial performance.

 

 

3.2 Explain how to measure the impact and value of people practice using a variety of methods.

 

 

Task 2 – Quantitative and Qualitative
Analysis review
Assessment Criteria                                                                          
Evidenced Y/N                                  Evidence reference

2.1 With reference to a people practice issue, interpret analytical data using appropriate analysis tools and methods.

 

 

2.2 Present key findings for stakeholders from people practice activities and initiatives.

 

 

2.3 Make justified recommendations based on evaluation of the benefits, risks and financial implications of potential solutions.

 

 


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