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During your first meeting with the board, you ask why on reviewing the company’s performance and development records there is an absence of any leadership and management development.


You have recently taken up the role of Learning and Development Manager at Highgate Opticals who are a medium-sized company that manufacture designer eyewear.


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5OS06 Leadership and management development


Level 5 Associate Diploma in • People Management • Organisational Learning and Development


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12. Discuss processes you have, or could use, for consulting and engaging with internal customers of the people function in order to understand their needs. (AC 3.3)


11. Analyse how people practice connects with other areas of an organisation and supports wider people and organisational strategies. (AC 3.2)


10. The CIPD Profession Map states ‘People practices are the processes and approaches that we use across the employee lifecycle’. Discuss the links between the employee lifecycle and different people practice roles. (AC 3.1)


9. The CIPD’s Health and wellbeing at work survey 2022 found, ‘There is less management focus on health and wellbeing compared with the first year of the pandemic’, and goes on to remark that this is disappointing.


8. A variety of models have been developed to explain how change is experienced. Discuss one model that explains how change is experienced. (AC 2.4)


7. Peter Cheese, current CEO of CIPD asserts, ‘People professionals are a vital function in supporting businesses to adapt to rapidly changing circumstances’. Explain two different models or theories to managing change. (AC 2.3)


6. Assess how people practices in your organisation (or one with which you are familiar) impact both on organisational culture and behaviour, drawing on examples to support your arguments. (AC 2.2)


5. Explain Edgar Schein’s model of organisational culture and explain one theory or model which examines human behaviour. (AC 2.1)


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