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GIC1-0067-ENG-OBE-QP-V1 Oct26 NEBOSH 2026
MANAGEMENT OF HEALTH AND SAFETY Opening the new fitness club before renovation was complete created immediate health and safety challenges, including ongoing construction work, unreliable fire and entry systems, unsafe gym equipment and weak communication with senior management. The subsequent chest press incident demonstrates how unresolved warning signs can develop into serious consequences. Academia Support UK provides complete, scenario-based NEBOSH answers tailored to the evidence and requirements of each assessment task.
UNIT GNC1 National General Certificate in Occupational Health and Safety. Risk Assessment support is also available.
UNIT GIC1 International General Certificate in Occupational Health and Safety and NEBOSH Interview Preparation
SCENARIO
FitnessNetwork
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The new fitness club building has two levels. The reception and changing rooms are on the ground level, leading to the area where a swimming pool, sauna, and sunbeds will be installed. On the upper level is the main gym, which has a range of exercise machines and equipment, and a studio space for fitness classes. When customers join the fitness club, they are offered inductions that include instruction on the use of gym equipment. However, this is not mandatory and once their membership starts customers have free access to the gym. Also on the upper level are two large conference rooms that can be hired out for business meetings or family celebrations.
The fitness club occupies a large site that has a new, gravelled car park. Since the fitness club opened two months ago, several customers have slipped and fallen in the car park.
The building is still being renovated for the installation of the swimming pool. The FitnessNetwork senior management team decided to open the fitness club before this building work was completed so that they can start to generate income.
There are 15 workers employed at the fitness club, including five other instructors and a facilities worker. On-site cleaning is carried out by a cleaning contractor. The FitnessNetwork senior management team employ regional supervisors to manage the clubs and workers. The regional supervisors mostly work remotely, only visiting their sites twice a week. This organisational arrangement has caused communication problems, resulting in the senior management team not acting on urgent messages from workers.
The fitness club has recently experienced problems with the electronic entry system at Reception that is used by both customers and workers; this system has failed on four occasions in the last week. In addition, a warning signal on the fire control panel has been flashing, but the facilities worker is unable to identify the problem. This has been reported to the regional supervisor, but is yet to be fixed.
Installing the swimming pool On the day that work starts on the swimming pool area, the experienced construction contractor (CC) has barriered off part of the ground level, as they will be using a 360-degree excavator to excavate the floor. The CC has initiated a permit-to-work (PTW) form for this task. The site facilities worker was not available to check the work area or help complete the PTW. Control measures taken include erecting barriers and signs to help ensure that no unauthorised people can enter the exclusion zone. They have also installed temporary signage in the reception area to let customers and workers know that construction work is taking place and access to the fenced-off area is not permitted.
As work begins, the CC leaves a copy of the PTW form at Reception for the site facilities worker to look at, when they arrive.
You go to the nearest telephone in the reception area and try to contact the regional supervisor, who has not been on site for the past two days. They do not answer their telephone, so you try to contact the chief executive. They are unable to speak to you, so you leave a message noting your concerns. While at the reception area, you see the copy of the PTW form and check through all of the listed control measures. You notice that there is a section to cover communication arrangements, but it is blank. An hour later, you get a phone call from the chief executive; however, they seem unconcerned, stating, “It is up to the CC how they manage the swimming pool installation, it is nothing to do with us.”
When you see the CC enter the reception area soon after your telephone call, you approach them and immediately tell them of your concerns. They reassure you, saying that they will deal with the situation immediately. They promise to report back to you on what action they have taken. You feel reassured that they are taking the matter seriously.
The gym The range of fitness equipment in the gym includes treadmills, rowing machines, stationary bikes, and various weight training equipment. When the equipment was installed, it was thoroughly examined by the installer, and they showed fitness instructor A the various weekly checks that need to be completed. These checks are especially important for the chest and leg presses, as these have cables, straps, and weight stacks which, if defective, could lead to a gym user being crushed.
Fitness instructor A is completing their first checks of the fitness equipment. They walk around the gym, completing a quick visual check of each machine, checking the condition of cables, straps, weight stacks, and if the emergency stops work. They notice that the weight stacks on the chest press machine are not fully supported and the weight is being supported by the cable. Before they can report the situation, they hear the fire alarm sounding. As they head back to the reception area to silence the alarm, they inform the gym users it is a false alarm. Once the alarm is silenced, the panel is still showing a warning light.
You are becoming increasingly concerned that FitnessNetwork has given you responsibility for health and safety, but is not providing the resources needed. The regional supervisor has told you to carry out the required risk assessments and write a health and safety policy “so that we have something to show the inspector if they happen to visit”. They tell you that you can just copy one from the internet. You are feeling overwhelmed by the responsibility to produce these, but want to make a good impression, so you find a health and safety policy from another fitness club to copy. Once completed, you ask the regional supervisor to review the policy and risk assessments, but they tell you to just file them in the office.
The incident The following week, you are walking through the gym during the busiest time of the day. You hear a scream and then a shout from across the gym. A customer, who is first on the scene, panics and phones the emergency services. You run towards the noise and see another customer trapped by the weights of the chest press machine. Fitness instructor A arrives just before you and manages to release the weights to free the customer. You call for one of the other fitness instructors who is a first-aider; they arrive with the first-aid kit and begin to carry out first aid on the injured customer. The customer is complaining of chest pain and is advised to stay as still as possible. The first-aider reassures them, and asks you to clear the area. Thirty minutes later, the ambulance arrives and the customer is taken to hospital for treatment.
You then telephone the regional supervisor, but they do not answer, so you leave a message. You then try to contact the chief executive, but their telephone goes directly to their answerphone.
After this, you ask fitness instructor A to find something to put around the damaged chest press machine to barrier off the area. They find some small metal barriers that they place around the machine. They also make a handwritten ‘No Entry’ sign. Once the gym is clear of customers, you start gathering information for an investigation.
Later that day, you receive a telephone call from the customer’s next of kin. They are very emotional and inform you that the customer has suffered severe chest injuries and has been transferred to an intensive care unit.
Task 1: Employer obligations
1
Employers have obligations under Recommendation 10 (a, b, c, and d) of the International Labour Organisation’s (ILO’s ) R164 – Occupational Safety and Health Recommendation, 1981 (No. 164).
Explain how FitnessNetwork have failed to follow these employer obligations.
Note: You should support your answer using relevant information from the scenario.
(12)
Task 2: Emergency procedures
2
Why is it important to practise emergency procedures?
(9)
Task 3: Communication improvements
3
How could health and safety communication within FitnessNetwork be improved?
Note: You should support your answer, where applicable, using relevant information from the scenario.
(12)
Task 4: Incident investigation
4
Explain why it is important that an investigation takes place following the incident in the gym.
Note: You should support your answer, where applicable, using relevant information from the scenario.
(16)
Task 5: Inspection frequency
5
Why should health and safety inspections of the gym be carried out more frequently than other areas of the fitness club?
Note: Your answer must be based on the scenario only.
(9)
Task 6: First-aid requirements
6
Explain why non-workers should be considered when determining first-aid requirements at the new fitness club.
Note: You should support your answer, where applicable, using relevant information from the scenario.
(16)
Task 7: Assessing the permit-to-work (PTW) system arrangements
7
Comment on how effectively the PTW system was applied at FitnessNetwork.
Note: Your answer must be based on the scenario only.
(11)
Task 8: Roles and responsibilities
8
(a) Comment on how well the construction contractor (CC) fulfilled their health and safety responsibilities.
Note: Your answer must be based on the scenario only.
(b) What actions can the senior management of FitnessNetwork take to help ensure that you are able to carry out your health and safety responsibilities effectively?
Note: You should focus on roles and responsibilities, and not the health and safety management system.
Your answer must relate directly to the scenario.
(8)
(7)
End of assessment
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NEBOSH Fitness Club Complete Answer Support FAQs
Can I get a complete answer for the ILO R164 employer obligations task?
Yes. Academia Support UK provides complete answer support for the employer obligations task, applying Recommendation 10 of ILO R164 to the relevant failures described in the fitness club scenario rather than giving a generic explanation of the recommendation.
Can I get a complete answer for the emergency procedures question?
Yes. The answer addresses why emergency procedures need to be practised and develops the points to the depth required by the task, while remaining relevant to the circumstances and risks presented in the assessment.
Is complete answer support available for the gym incident investigation task?
Yes. The answer explains why the serious chest press incident should be investigated, using relevant scenario evidence and developing the reasons in line with the command word and marks available.
Can the gym inspection frequency question be answered using scenario evidence only?
Yes. The answer is developed specifically from the scenario, including customer exposure, frequent equipment use, safety-critical components and the consequences of defects, without introducing unsupported circumstances that are not provided in the assessment.
Can I get complete answers for both parts of the roles and responsibilities task?
Yes. Complete support covers the construction contractor`s health and safety responsibilities and the actions senior management should take to enable effective health and safety responsibilities, while keeping each part focused on its specific scenario requirements.
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