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3.4 Explain the importance of effective changemanagement for service provision.


3.3 Describe approaches, tools and techniques that support the change process.


3. Understand the principles of change management in health and social care settings.


4.1 Assess and select relevant tools and techniques to implement and manage change.


4. Be able to create a planand implement effective change within a health and social care organisation.


5.1 Assess possible risks associated with an organisatinal change process.


5.3 Critically appraise relevant strategies to manage resistance to change in organisations.


5.4 Evaluate effectiveness of quality systems, policies and procedures used in a health and social care setting.


5.5 Analyse factors that influence the achievement of quality in the health and socialcare provision.


5.6 Suggest ways in which the health and social care service could improve quality of service provision.


5. Be able to analyse stakeholder responses to organisational change.


Unit HSC705: Leading Change in Health and Social Care


This unit aims to explore international health and social care policy; contemporary, political, social and cultural issues that help to determine healthcare policy and strategy applicable to the national and international context.


4.2 Analyse the role of health promotion in determining health care service demand in a national setting.


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