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4. Furthermore, judge and recommend one low-cost CSR initiative to support the local community and one internal policy to ensure ethical staff treatment.


3. Propose a "Total Rewards" package for a Waiter that includes one benefit for immediate well-being and one for long-term retention. Justify how this package makes the company competitive.


2. Compare the key differences in a selection process for a Cashier versus a Manager. For the Cashier role, design a simple two-stage selection process and create one situational question to assess integrity.


Justify your choice of each channel and explain how it will effectively reach qualified candidates in the hospitality industry.


1. For the roles of Chef, Cashier, Waiter, Purchaser, and Manager, design a recruitment strategy by selecting two modern recruitment channels.


The owner realizes that this growth depends entirely on people. However, Memorable Kitchen is facing a human resource crisis that threatens its expansion


"Memorable Kitchen" is a well-known franchise restaurant chain in our city, famous for its not only healthy and delicious foods but also various popular traditional foods in Myanmar.


Q8. Finally, present your findings using at least two different types of diagrammatic forms (for example, pie charts, bar graphs, or line graphs) to make the information easier to understand. (AC 1.5)


analyse the results and provide written comments on any issues that the data has revealed suggesting potential problems and solutions. (AC 1.4)


calculate the average overtime hours as a percentage of the normal working hours.


calculate the average number of overtime hours worked by each employee during the four-week period.


Q7. The excel table inserted below shows the hours of overtime worked over a four-week period for one of Company X’s clients, Blue Mountain Patisserie.


Q6. Imagine that you have been successful in your application for the role at Company X. Summarise the ways that you could be customer focused and standards driven in your new role, drawing on your previous experience, as necessary. (AC 2.2)


Q5. Explain how the people professionals at Company X can create value for their people, their organisation and their wider stakeholders. (AC 2.1)


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