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Unit OHS601: Principles of Occupational Health, Safety and Environmental Management and Regulation
Apr 03 2023
89.00
4.4 Analyse ways in which cost-effective recommendations can be made that are capable of improving an Environmental Management System.
Apr 03 2023
89.00
3.4 Evaluate the adequacy of an organisation’s health and safety management system for short- and long- term strategic safety planning and development.
Apr 03 2023
79.00
1.3 Analyse ways in which health, safety and environmental goals, targets, objectives, plans and procedures can be developed that support occupational health and safety strategic initiatives and meet policy objectives.
Apr 03 2023
89.00
1.2 Analyse ways in which weaknesses that may result in inadequate or inefficient risk control of an occupational health and safety system can be identified.
Apr 03 2023
79.00
1.1 Evaluate the components and functioning of an occupational health and safety system.
Apr 03 2023
89.00
Unit 3: Champion Customer Service
Apr 18 2023
79.00
8. carry out any necessary research to enhance or verify the advice and information you are giving
Apr 18 2023
79.00
4. The types of developments that are likely to affect customer service and how to analyse the implications for customer service
Apr 18 2023
79.00
2. continuously monitor developments in your organisation in order to identify those important to customer service
Apr 18 2023
79.00
1. explain the role of customer service within your organisation’s strategic and business plans
Apr 18 2023
79.00
Unit 2: Follow Organisational Rules, External Regulations and Legislation when Managing Customer Service
Apr 28 2023
79.00
3. use appropriate sources of information about organisational rules, policies and procedures that relate to customer service
Mar 30 2023
89.00
1. Contribute to the development of customer service in your organisation within the organisation’s rules and culture
Mar 30 2023
79.00
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