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Personal & Professional Development KSB grouping within the Level 5 Operations or Departmental Manager Apprenticeship (ST0385/AP04)


AC3.3 Operate within the organisation’s culture and values as a role model.


AC3.2 Describe the behavioural characteristics of a positive management role model.


AC3.1 Explain organisational values and culture.


AC2.3 Evaluate the impact of emotional intelligence within the workplace.


AC2.4 Reflect on own performance, working style and emotional intelligence, including the impact on others


AC2.2 Evaluate working styles and their impact on the workplace.


AC2.1 Explain why reflection is an important self-development tool.


AC1.3 Produce a personal development plan using own learning and behavioural styles.


AC1.1 Evaluate learning and behavioural styles to determine the implications for the workplace.


Unit 520 Personal & Professional Development


Understanding effective project management is becoming increasingly important as a growing number of businesses engage in project development and management operations.


This unit will introduce learners to the reality of project development and management. It will also introduce learners to the difficulties of project management in the global corporate environment.


5. Understand how to close and review the completion of a project.


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