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A short review of information and communication technologies available to people professionals and how these can be, or are, used to improve working practices and collaboration. (AC 1.4)


A discussion of the organisation’s products and or services and main customers. (AC 1.3)


A discussion of at least two of the organisation’s business goals and why it is important for organisations to plan for how they will achieve these. (AC 1.2)


An examination of three key external influences impacting or likely to impact the organisation’s activities. (AC 1.1)


Your manager has asked you to prepare an information sheet about the organisation and its environment to support the onboarding of a new member of the People Team.


(ii) show how the matrix can be used to confirm that the risk level changed significantly with the safety protection device not working.


3. Based on the scenario only, what financial arguments could you use to convince the store manager that health and safety needs to be improved?


Task 7: Financial arguments for the store manager to improve health and safety


(b) What additional administrative control measures could the supermarket put in place to prevent a repeat of this accident with the compactor?


(i) show how the matrix can be used to confirm that the risk level was acceptable when the compactor risk assessment was initially carried out.


(a) Assuming that you are teaching someone who has never seen this kind of risk matrix before


Task 6: Showing how the faulty compactor exposed workers to greater risk


With the compactor’s safety protection device not working, the workers were exposed to significantly greater risk. A good visual way of demonstrating and understanding this is to draw a risk matrix like the one shown below.


Task 5: Determining individual human factors that negatively influence behaviour


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