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6. Why is it important to practise emergency procedures?


Task 3: Moral reasons for managing health and safety


5. (a) What are the immediate causes of the incident?


4. How could carrying out regular health and safety inspections benefit QuickShop?


3. Discuss the positive and negative aspects of Quickshop’s moral approach to health and safety.


2. Comment on what the store manager (SM) is doing well to help ensure roles and responsibilities are carried out effectively at QuickShop.


1. What would the possible uninsured costs be for QuickShop from the incident?


A week later at 09:00, an inspector arrives for a scheduled visit and is greeted by the SM, who escorts them to the rest area. The inspector requests access to all health and safety documentation for the store.


The following morning, the SM arrives early and goes straight to the rest area to update the accident book. As workers begin to arrive, the SM speaks to each of them individually to ask how they feel about the incident.


QuickShop’s deliveries are provided by a regular delivery driver who is known to all of the store workers. It is 09:15 on a Monday morning and a different delivery driver arrives, slightly later than expected.


QuickShop is a small, independently-owned convenience store situated in a busy residential area. Established in 1995, it originally offered a limited selection of everyday essentials.


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9. The apprentice has suffered ill-health caused by exposure to excessive noise. The HSM has determined that the level of investigation for this incident will be medium.


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